Use a dry q-tip and clean the mirror a couple of times and then move the scanner back towards the right and then use the pliers to move it the rest of the way to the right side. Follow this checklist to stop these prints: Moe that post above yours was copied from one of my posts. This is what a friend of mine e-mailed me: Move the belt a little at a time until it moves the scanner almost over the opening and then use your fingernail to move it over the opening.

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Worked for me too!

Europe, Middle East, Africa. That will move the scanner into position under the small glass. Hi stephen, Iam facing the same problem; could you give some information on how to disassemble and clean the scanner on the HP aio as you’ve advised? I can see your point on that one Stephen. HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes.

No software or drivers are available for this product with the selected operating system. The Q-tip barely showed any dirt but that did the trick. I have checked all kj cables and the unit itself looks fine.

HP Customer Support – Software and Driver Downloads

HP is compiling your results. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

Drivers may be in development so please check back at a later date or visit the product homepage. You can order from HP directly 3308scanner the other side of the issue, I’ve never had one I cleaned come back.

Or, view all available drivers for your product below. I have tried all of the setting and can’t get it to scan.

There is one thing you can do which MAY fix the problem. Replacing the printer is not really an option. Modify your browser’s settings to allow Javascript to execute. No other info is available.

HP LaserJet Scanner Control Board – QuikShip Toner

HP with scanner error – turn off-turn on Thank you! You need to pop off the black plastic cover and clean everything real good, maybe blow it with some air as well. I am blonde or what? I have checked the cables and power to the scanner unit, which looks 3380scamner.

Privacy Policy Terms of Use. It worked, scanner moved back to the right.

HP LaserJet Printer Repair | FixYourOwnPrinter

HP 338scanner and Install Assistant makes it easy to download and install your software. Remove the screw and then remove the glass. We were unable to find any drivers for your product. The list of recommended drivers for your product has not changed since the last time you visited this page. Privacy Policy Terms of Use.

HP LJ 3380 scanner unit

So far, So good Thanks. Raise the ADF and on the left side is a small strip of glass covered by a small plastic piece held in place by one screw.

Remove selected files Download files. Select an operating system and version to see available software for this product.

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